Shipping

• We ship throughout Israel.
• Estimated delivery time: 5 business days.
• Delays beyond the Company's control may occur.
• Orders are shipped in discreet packaging with no indication of contents.
• Need your order urgently? Contact us and we'll try to help as much as we can (a paid rush option may be available).

Returns & Cancellations Policy

• All purchases on the Site are final.
• Products cannot be returned or exchanged, except where required by law.
• Intimate or hygienic products cannot be returned once the packaging has been opened.

Defective Products / Warranty

• If a product is defective or faulty, please contact us via the Site's contact form within 48 hours of receiving the product.
• Please include a description of the issue and documentation (photos/video where possible).
• After review, the Company will offer a resolution in line with the relevant manufacturer's or brand's warranty policy, which may include:
  • Product replacement
  • Repair
  • Partial or full refund (at the Company's discretion and subject to law)